Your Feedback

Here is some feedback that we have received along with our responses:
Click on the comments to show/hide the responses

If you would like to submit feedback, click here.

Bronco Peak

· May we please have access to fall mats outside of the rockwall?

[10/27/15] We are looking at implementing an equipment rental program so we are glad to hear that this is something that would interest you. More details to come at a later date…

· Open the climbing wall earlier so we can climb before classes

[10/27/15] Thank you for your feedback. We are continuing to evaluate the operating hours for Bronco Peak to best serve our members. This year, we increased our hours an additional 15 hours per week. Now, in addition to being the tallest wall, Bronco Peak is also open the most hours per week of any wall in the CSU system.

· Allow for the use of the Boulder if attendants are not here. It’s 9am, I am certified to climb, I did not want to wait 2 hours if I’m only using the Boulder. The front desk and equipment desk should suffice for medical attention.

[9/08/15] Bouldering has been shown to be highest risk/most injury prone activity indoor rock climbing. Auto-belays are catching up as the second most. In 2011, Boulder, Colorado reported 25 injuries in their indoor facilities, 22 of them being bouldering injuries, 2 lead climbing and 1 top rope. Preventative care is paramount to risk management – more important than efficiently responding to injuries. At the Bronco Peak prevention is facilitated in part by climber orientation, assessment and wall rules; but supervision by trained climbing wall attendants (Adventures Attendants) is perhaps our most important resource for injury prevention. We have significantly expanded Bronco Peak hours for the coming fall quarter; being open 60 hours a week establishes the BRIC as the facility with the most open climb hours in the 23 CSU’s. This doesn’t provide open-bouldering hours at all times of the day, but hopefully it shows everyone that we are listening to the want/need for more climbing hours.

· Madison at the rock climbing was awesome. First time there, she clearly explained the rules and expectations. Will be returning to climb, definitely.

[2/9/17] We are glad you had a great experience at the Bronco Peak! We’ll pass this feedback along.

· Fitness for Climbers is a great class but a clinic is a bad idea. I’m sick, miss class, and paid for class ahead of time. No good! I would prefer to pay on a session by session basis

[4/28/17] Thank you for your feedback! We are always looking for better ways to improve our programming for the participants.

Equipment Checkout

· More hair dryers.

[01/11/16] Thanks for the suggestion. We’ll look over checkout history of the hair dryers we have and will purchase more accordingly.

· How often do you clean the towel cards?

[10/27/15] Great idea! We’re going to implement a cleaning now.

· Get more equipment that we can check out. Ex. Dip belts, wrist straps, etc.

[10/01/15] Thanks for the feedback! We’re always looking at more items we can add to our checkout system. We have some new items coming very soon, including rumble rollers, weight lifting belts, and dip belts. We’ll look into wrist straps.

· Swim goggles at equipment checkout!

[10/01/15] Unfortunately due to sanitary reasons we will not be adding goggles to our equipment checkout inventory. We do have inexpensive swim goggles available for purchase at our pro shop.

Fitness Equipment

· The BRIC should get heavier kettlebells and the rubber resistance bands.

[01/11/16] We just purchased more kettlebells and put them on the 2nd floor and in the MMA studio. We will continue to evaluate member needs. Rubber resistance bands can be checked out at Equipment Checkout.

· Deadlift thingy where you step inside it.

[05/19/16] Please provide more information and when we are looking at our purchasing schedule, we can look into this for you.

· More machines to work out abs if possible.

[05/19/16] When looking to purchase equipment for next year, we can definitely look into more ab machines. Thanks for the suggestion!

· Could the bicep curl machine on the 2nd floor be patched up?

[05/19/16] We will have our team look at this as soon as possible!

· The mats on the 2nd floor are not good for working out at all. The fact that there is a new rule that you can’t move them has made it even worse. You should bring back the old mats, let us move the new ones or at least get more?

[05/19/16] There are a few reasons why we switched mats. The main reason is because the mats were of poor quality and were extremely hard to keep clean. The other reason is that we need to keep the paths clear in this area due to accessibility and with the individual mats, this was hard to manage.

· More core or ab machines

[05/19/16]This is something we can definitely look at for future equipment purchases. Thanks for the suggestion.

· More power racks and more platforms. Thank you

[05/19/16] We added an additional platform and power rack this year. Our focus will be to diversify our equipment to meet the needs of all members. Don’t forget to take your platform and chalk orientation!

· Please have more mats and step up boxes please! Also some kind of room to use on the floor (ab workouts)

[05/19/16] We can look into purchasing more mats to place throughout the facility. We currently have the mats on the 2nd and 3rd floor. We can also look at purchasing more boxes as well. Did you know that we have more boxes in Studio B along with some other functional fitness equipment? Check it out!

· It’s be nice to have a military press rack and a toe press machine upstairs. Also another water fountain on the third floor would be really convenient.

[05/19/16] We are always evaluating what equipment we have and what our members want. Thanks for the suggestions! As for the water fountain, we unfortunately don’t have the capability to put in an additional water fountain on the strength side of the floor because of how the plumbing is in the building.

· Don’t really like the new mats on the second floor. Awkwardly close to people

[05/19/16] We hear you! We are looking at ways to increase the mats on the 2nd and 3rd floor so there are more options.

· Bring the mats back please. I need cushion for my knees when I work out. Thank you

[05/19/16] We hear you! We are looking at ways to increase the mats on the 2nd and 3rd floor so there are more options.

· Bring back the ab mats. It’s an extreme inconvenience when people take up those 3 combined mat things by themselves. Also it’s not feasible as an alternative to just have BRIC attendees (employees) regulate them, because they would be there all day. So please, on behalf of those who are trying to keep a schedule, bring the individual ab mats back. Gracias

[05/19/16] We hear you! Please be patient while we continue this conversation.

· The free weight benches are being moved into the fast lane of the track and is a safety issues. Perhaps they should be dead bolted down.

[03/28/16] Our staff have been made aware of this and will monitor this.

· It would be cool/beneficial if sand bags from studio B were available at Equipment Checkout, as not many use them in studio B. It would be nice to run with them.

[[03/28/16] Thanks for the recommendation. At this time, we aren’t looking to do something like this but we encourage you to join our Junkyard training so you can run with sand bags.

· 105 lb dumbbells. Military press rack and 105 dumbbells. Calisthenics event or class and 105 lb dumbbells.

[[03/28/16] Thanks for the suggestions. We will pass this on to our fitness team to see what they have planned.

· Please consider returning the thin exercise mats to the multi-use area on the second floor. The thicker mat are a welcome addition but a poor substitute. This change reduces the number of people who can use the area at a time. This spot is highly used, especially during peak hour, so it is important to accommodate as many people as possible.

[03/28/16] We understand how this can be hard to adjust to. The reason why we removed the individual mats were for two reason: the mats were becoming very porous therefore they were becoming more difficult to clean and keep the members that are using them safe. Another reason is because of blocked pathways in the area. We need to keep all paths clear for accessibility and emergencies. We are purchasing additional mats so there are more coming.

· Talked to many people, everyone agrees that there should be a calf raise machine. 100% need one, all gyms but this one has one. Thank you!

[03/28/16] Thanks for the suggestions. We will pass this on to our fitness team to see what they have planned.

· Chalk for Olympic Lifts

[03/28/16] Thanks for your feedback! There is a plan in the works for a “chalk trial” to be used on the Olympic platforms. “Platform Orientations” will be rolled out during the spring quarter which will include chalk use and how to maintain a clean and safe workout area. Please stay tuned for updates!

· Triceps Extension machine please (:

[01/25/16] Thanks for the feedback. We will definitely look into this and see what we can do.

· I am very happy about the new platform and power rack.

[01/25/16] We are very happy that you are happy!

· During the summer, you had 3 bench press set ups. Now there are only 2. Bring back the third set up.

[01/25/16] We are working on getting this back on line for you.

· Thank you for the extra squat rack and the extra deadlift platform <3

[01/25/16] You are very welcome!

· The BRIC gym should really have a seated calf-extension machine. Please get one for us members, as this workout is nearly impossible to substitute. PLEASE! Any response would be greatly appreciated.
· Seated calf raise machine!

[01/11/16] We have a standing calf machine located in the selectorized strength area on the third floor. We will consider a seated machine in the future.

· Have all weights in order from pounds.
·Should label the dumbbells so they go back to the proper spot.

[01/11/16] We have addressed this matter with our staff with the intention to help educate other patrons to keep equipment organized by weight. Additionally, we are working on signage to help with this matter.

· Please supply more cable apparatuses, such as more ropes, etc.

[01/11/16] We will take this into consideration for future purchase of accessories.

· We have space but not enough weight. Another two setups of bench and squat rack would be great.

[01/11/16]We have recently added new equipment including a squat rack and platform and we will continue to look at adding additional equipment.

· Another squat rack and bench press bench please!

[11/05/15] We just ordered a Max Rack and hope this fits your request. We will continue to look at our space and see if we can add some additional benches.

· The BRIC needs more bench press and dumbbell areas. They are ALWAYS full!

[11/05/15] We will continue to evaluate our space and equipment and look at possibly adding some additional benches. We ordered more dumbbells and they should be out on the floor soon.

· Let us use chalk
· Allow for chalk to be used on platforms

[11/05/15] We actually just starting talking about doing a trial run with allowing chalk. If this happens, we will really rely on the members to clean the platforms after each use. If we do this, you need to promise to help keep it clean. (This will only be allowed on the platforms)

· List of rules for racquetball in the courts

[11/05/15] You got it! Our Intramural Sports Coordinator is currently working on this for you.

· Replace some machines with power racks. Add more bench presses

[11/05/15] We just ordered a Max Rack and hope this fits your request. We will continue to look at our space and see if we can add some additional benches.

· Get another cable machine, so there’s two

[11/05/15] Thanks for the feedback. We will definitely look into this and see what we can do.

· Get a few mats on the 3rd floor

[11/05/15] We actually just ordered mats for the 2nd floor and 3rd floor. You’ll see them in the next few weeks!

· Get an EZ bar

[11/05/15] We can definitely look into purchasing this type of bar. We’ll talk to our fitness team regarding this piece of equipment.

· Smith machine

[11/05/15] We also think this is a nice piece of equipment. We have ordered another Max Rack and we hope this will fit your needs.

· Get more squat racks and real weights for olympic lifting

[10/27/15] We will be getting an additional power rack for the 3rd floor and we hope this fulfills your request. The real weights for olympic lifting are the bumper plates which we currently have and we just got additional ones. If you are inquiring about something else let us know.

· Get more grips for the cable machines

[10/27/15] We can do this! Please provide use more detail on what you want and we’ll look into this

· T-Bar Row – fits in corner and add barbell if needed. Very space efficient too!

[10/15/15] Thanks for the suggestion. We will look into this as we evaluate the needs for additional equipment. We agree, it’s a great piece of equipment!

· Less cardio and more machines!

[10/15/15] Currently we added a mixture of cardio and in the upcoming weeks will be adding additional strength equipment. We would love to hear what specific machines you would like so we can continue to evaluate the member’s needs.

· Please, please, PLEASE add stickers to the dumbbell rack with weight amount so that dumbbells are easy to locate, return, and quick to be aware if they are available or already in use.

[10/15/15] Great suggestion! We will be adding these – look for them in the near future.

· Get an ab crunch machine for the third floor!

[10/15/15] There is a fantastic ab crunch on the 3rd floor. It’s on the strength side of the 3rd floor. Just ask an Operations Attendant and they will point it out to you.

· During the school year it is nearly impossible to find an open bench press.

[10/01/15] We apologize that it’s been difficult to find an open bench. We have added some additional benches at the end of last year and encourage you to work in with others when they are using the benches. As always, we will continue to collect feedback and evaluate the member needs.

· Get an extra power rack please
· More squat racks
· Get more squat racks

[8/25/15] An Additional Power-Rack has been purchased and should be delivered soon!

· I love the gym but you really need more benches and more stair climbers

[8/25/15] We recently added new benches in the free-weight area! In regards to stair climbers, we have a few different varieties – some are near the east windows on the 3rd floor and the other ones are near the racquetball courts.

· Get heavier dumbells (120lbs + more)

[8/25/15] A majority of our users are utilizing lower weights and we currently don’t have any plans to purchase heavier weights. As always we will be open to feedback and will continue to monitor these requests.

· There’s too much cardio equipment, not enough resistance training equipment. Why so many treadmills if there’s a track?

[8/25/15] The equipment that tends to fill during peak hours is the cardio equipment that’s why we initially started with more, however we are progressively expanding our resistance training equipment.

· More platforms

[8/25/15] An Additional platform will be making its way to the third floor soon!

· Get more free weights

[8/25/15] We have recently purchased more pairs of free weights and will be added to the rest of its family on the 2nd and 3rd floor soon.

· It’d be nice to have a way to measure body fat here

[3/9/17] We offer Fitness Assessments for $15 where you can evaluate body mass index plus cardiovascular fitness, strength and flexibility. It is a great option to measure the effectiveness of your exercise program and track results.


· Sell protein, pre workout, and protein bars.

[01/11/16] Foundation is the sole provider of food items on campus. I will pass your suggestion on to Jamba Juice. Thanks!

· Please bring Snickers bars back to the vending machine!

[10/01/15] We are trying to provide alternative/healthier snacks in the BRIC vending machine. Snickers bars are available in all three vending machines located in the BSC (1st floor Center Court by BofA ATM; 1st floor Solaris Lounge corridor; 2nd floor lobby by Financial Services). If Snickers is what you are craving, we encourage you to visit the BSC. The BSC’s current hours of operation are available online on the Bronco Student Center homepage.

· You should have a healthy food option

[9/08/15] Check out the menu at Jamba Juice! Energy bowls, whole fruit & veggie smoothies, organic steel-cut oatmeal and breakfast wraps are some of our favorites. We are also working with the Cal Poly Pomona Foundation to provide healthier snack options in the vending machines located in the first floor lounge by the Studios.

· Stop closing Jamba Juice

[8/25/15] (From Cal Poly Pomona Foundation) Due to lack of customer flow we have had to reduce hours of operation for the Summer. In the Fall, we will be able to extend our hours. More details coming soon.


· You guys should make volleysoccer tournaments

[1/29/18] We will pass along the suggestion to Intramurals. Contact if you would like to share any other tournament ideas or details about volleysoccer.

· You should consider having ping pong intramurals , because it is actually a port that is played worldwide and is in the Olympics. Plus we have the tables for it.

[05/19/16] Great suggestion! We agree that a Table Tennis Tournament would be a positive addition to the Intramural Sports schedule, and we are working to make it happen.

· Indoor Soccer at Spring 2016 IM Leagues

[03/28/16] In the Spring, we have outdoor soccer and encourage you to sign up for our outdoor season.

· Suggestion that Campus Rec should have dodgeball games. That would be very fun. Also, glow in the dark dodgeballs. I enjoy all activities here.

[03/28/16] We actually have an entire Dodgeball league in the Spring. Look out for the marketing to sign up and bring your friends!

· Update pictures.

[01/25/16] We are assuming you are talking about the Intramural Sports championship wall. If so, we update them every quarter as quickly as we can

· Let alumni play intramurals without being members. Your number of attendance is nowhere near BFC.

[01/25/16] Actually, our Intramural Sport numbers have increased since opening up the BRIC. At this time, we are not looking at making any changes to this policy. We encourage your alumni friends to get memberships so they can play alongside of you!

· Put the new champ pics!

[01/25/16] Championship pics are up from Fall Quarter. Congrats if you won!

· I recommend a softball and baseball Intramural league

[11/05/15] We have a softball league in the Spring and hope to see you out there.

· Bring back intramural dodgeball for all quarters

[10/01/15] Dodgeball is so much fun so we understand why you are asking this question! We will continue to evaluate the Intramural Sports program and the growing needs for additional leagues. At this point, there hasn’t been a demand for dodgeball. We actually have open rec hours for dodgeball – check out our live calendar. Also, anytime the court is not scheduled, you can check out a dodgeball and bring some friends!

Lockers/Locker Room

· Change the name back to “Universal Restroom”. “All Gender Restroom” is too exclusive to those with disabilities yet, the handicap symbol is on the door.

[06/19/16] Yes! More lockers are now available. There are currently 144 rental lockers in the men’s locker room and Thank you so much for taking the time to send your feedback about the change to the door signage at the universal changing room. We are deeply committed to promoting and fostering an inclusive environment at the BRIC. The primary purpose of the universal changing room is to provide a facility for members and guests who do not feel comfortable in gender-specific locker rooms or may require adaptive facilities. We replaced the original signage on and adjacent to the door with signage that we believed was more inclusive because it does not depict gender icons. Our Director would welcome the opportunity to discuss this with you further and gain a deeper understanding of your concerns.

· More lockers

[03/28/16] Yes! More lockers are now available. There are currently 144 rental lockers in the men’s locker room and 144 rental lockers in the women’s locker room. These lockers can be rented for a quarter at a time and are sold on a first come, first serve basis. In addition, there are 370 day use lockers including the 10 in the Universal changing room area (90 Day use men’s, 90 Days use women’s, 80 Near Equipment checkout). Now, there are an additional 21 Second floor lockers and 69 Third floor lockers. Please let a staff member (in a green Campus Recreation polo) know if you experience any difficulties with a locker.

· We want warm water in the Women’s Showers. It’s too cold!

[03/28/16] The water temperature in the showers have been adjusted over the past month to remain at a suitable comfort level. Your feedback is important in this area. Please let a staff member know if the water temperature gets too cold or too hot.

· The stalls should have shelves to put our phones & stuff. I hate putting it on the ground when I take a quick bathroom break.

[03/28/16] Thank you for the feedback. We are currently researching methods to implement a space to place items in stalls while remaining within building codes. Please stay tuned!

· Please fix the women lockers. They are not locking. Thank you!

[03/28/16] The ASI Campus Recreation team will be checking the lockers more frequently with the increase in usage. If you ever have any issues with a locker, please inform the front desk and we will be happy to assist you!

· I agree about the comments regarding the showers. There is no place to put your stuff except the floor and having control over temperature and timing of the water would be more sustainable than having them on a timer.

[03/28/16] Thank you for the feedback. We have many lockers available in the locker room for you to safely place your belongings when you shower. We are exploring ideas for shower holders that meet building codes. Please refer to the previous responses concerning the shower timers and temperatures. If you have any issues with a shower, please notify one of our staff members at the front desk!

· Hair dryers in the womens locker room

[11/19/15] We recently purchased hair dryers for checkout. They can be checked out at Equipment Checkout.

· Shower water too hot

[11/19/15] Thanks for the feedback. The water temperature for the showers has been lowered over the course of the past four weeks, 1-2 degrees at a time. Hopefully, the water temperature is at a suitable comfort level at this time.

· I have been using the BRIC and I very much dislike the showers. There is no place to place your clothes while you shower, except for the hangers on the outside of the door which is not safe because others can steal your stuff and inconvenient because I do not want to open the door to have to get my towel and clothes. Also, the shower head system is horrible and a waste of water. I push the button to turn on the shower, and the shower head sprays water everywhere but comfortably on me. It sprays all over the doors and the walls but it’s so hard to wash the shampoo off my head. You can’t adjust the temperature or turn off the water when you’re done. You stand there for minutes waiting for it turn off. These showers should be rethought out and provide better appliances and shower features to better relax us after a hard work out.

[11/19/15] TThank you for your feedback. In regards to shower shut off, see our response posted on 11/5/15. ASI is looking into options for alternative shower heads that meet the sustainability requirements of the current system. Look for more information on this item in the coming quarter. The inside of the shower stalls were designed to be “wet” spaces, where the outside of the shower stalls were meant to be “dry” spaces. The team is looking at the possibility of securing additional hooks outside of the shower stalls for more access to hang dry items.

· Add a feature to the showers that allows the user to turn off the water. We’re in a drought!

[11/05/15] The sustainable BRIC design incorporated the self-closing valve shower system for moderated water use. This type of system is meant to help reduce the amount of water wasted by users not turning off the water (a common practice in gyms/recreation centers). The valves currently in use are designed with an approximate 3 minute shutoff delay. To incorporate a shorter delay time (60 seconds) a different self-closing valve model is required. The ASI team is researching the best option and timing for this potential change.

· A LOT of feedback about lockers – broken, not enough, being locked open, etc over the past few weeks (too many to list)

[11/05/15] Thank you for your feedback. Please be sure to also let a staff member (in a green Campus Recreation polo) know about any current equipment issue. There are currently 144 rental lockers in the men’s locker room and 144 rental lockers in the women’s locker room. These lockers can be rented for a quarter at a time and are sold on a first come, first serve basis. In addition, there are an additional 360 day use lockers:10 Universal changing room
90 Day use men’s
90 Days use women’s
80 Near Equipment checkout
21 Second floor *New this month
69 Third floor *New this month
The Campus Recreation team clears out all day use lockers each night at closing. Items that are not retrieved by midday are then turned into Lost & Found in the BSC Games Room. Sometimes the lockers doors do get locked in the open position. The Campus Recreation team will continue to monitor the lockers throughout the day to help prevent malfunctions. Please let a staff member know if you experience any difficulties with a locker.

· Lower the sinks
· Add water temperature control for showers
· Higher clearance/water output for sinks
· New sinks

[8/25/15] Thank you for your input! The BRIC was designed to be a “Gold Standard” LEED building and we pride ourselves on the BRICs’ sustainability model. The shower and sinks were designed to help conserve water which is important for the current drought situation in California. The sink height meets ADA requirements, however, please feel free to discuss this with us in more depth if the sink is not accommodating to your needs. All concerns regarding the shower water temperature are being taken into consideration.

· Scale in locker rooms to track progress

[8/25/15] There are now scales in the locker rooms and on the 2nd floor!

· Empty out the lockers daily. A lot, I mean a lot of people leave the day lockers locked to save them

[2/9/17] Day use lockers located on all three floors and the perimeter of the Men’s and Women’s locker room are unlocked and cleaned out closing each night. That way, everyone has a fair chance to snag a locker when we open. Please see the front desk staff for more information on locker rentals which include all non-perimeter lockers in the Men’s and Women’s Locker room and designated lockers near the Universal Changing room.

· It would be really helpful if you added mirrors on the blind corners when entering and exiting the locker room. There have been many times I have almost hit people leaving the locker room and vice versa

[2/9/17] We are aware of those blind corners! Thanks for the suggestion.


· I wish that the pool had better hours. I like swimming laps in the middle of the day but I can’t if the pool is closed. Maybe make it so classes and free swim can coincide?

[11/05/15] The Kinesiology courses have first priority for pool times during the academic year. The pool is typically open between noon and 1pm Monday thru Thursday. On Fridays, the pool is open all day 7am to 9pm.

· More shower heads on the pool deck

[10/01/15] Thank you for your feedback. Currently there are two shower heads poolside for quick rinsing. In addition, there are more full shower areas in the men’s, women’s and universal locker rooms inside the BRIC. We will continue to monitor the usage of the poolside shower heads and explore additional options as needed.

Building Improvements/Repairs

· In addition to the studio classes online, I would like to suggest that the schedules be posted on the computer screens as I believe it would better inform us on class times while also saving paper

[1/29/18] The daily schedules are on the screens outside of each studio. Also, be on the lookout for a large poster near Equipment Checkout that features the weekly schedule. We suggest to snap a picture so you can reference it at any time!

· I run intervals on the track upstairs which is roughly 300m. I was wondering if it would be possible to mark the track with some kind of reflective tape on the ground. It would make the intervals easier to run instead of me placing a rough estimate in my head.

[12/19/17] This is a great suggestion. We will look into the possibility of making something like this happen.

· Bring back other live calendar new one sucks

[12/19/17] Give it a try! Our new system allows us to sync the live calendar, studio door displays and reservations. The system allows us to quickly update the calendar on our end so it’s available for members to see on all platforms faster than before. It’s quite efficient!

· Put the basketball court down instead of badminton and table tennis when nobody is playing them.

[11/8/17] We have designated times for activities to ensure all of our members have time to recharge and enjoy themselves. We will continue to track the usage of the activities and re-evaluate as needed.

· A locker to charge phones while you work out. Please!

[11/8/17] Good news! We are currently looking into charging stations.

· Is the BRIC going to make a skating rink?

[05/19/16] Our facility use policies do not permit skates or similar recreational equipment so a skating rink is not in the BRIC’s plans for the future. Please let us know if you would like us to work on scheduling CPP skate time at a local rink.

· Play better music to work out to

[03/28/16] We are working with the company currently and are always trying to meet all our members music needs

· Music needs some work! I need some of the following artists: Yeezy (for the pump), Too Short (for the after pump), Drake (for the inspiration), G-Easy (for the run), Beyonce (for the shower). Thank you! (:

[03/28/16] We are working with the company currently and are always trying to meet all our members music needs. If members have specific requests, we encourage you to bring headphones so you can get that pump you are looking for :)

· There are not enough clocks in the BRIC (2nd floor specifically) I keep having to check the time on the wall mounted phones.

[03/28/16] Thank you for the feedback! Additional clocks have been purchased. Be on the lookout for the new additions soon.

· Play more gangster rap! Helps me get them pumps!!

[03/28/16] We understand how important those pumps are! BRIC radio is currently set to play a diverse range of music throughout the day as background music for members. If you are interested in listening to your own music while you work out, ear buds are available at the Pro Shop.

· You should install a sauna

[01/25/16] The BRIC was not designed to accommodate a sauna. These facilities are very difficult to monitor, maintain and keep clean. In the warmer months, take advantage of the pool deck to warm up, stretch (and sweat). It’s not sauna hot, but it’s the next best option.

· You should put “You Can Do It” posters EVERYWHERE

[01/11/16] Looking for a little extra motivation? We understand. It’s a great suggestion. We have to be cautious about using corporate slogans, but we can evaluate wall space throughout the building and determine what and where we might be able to add some energizing and inspiring quotes.

· Put more wipes when needed

[11/05/15] The wipe stations have been refilled. The Campus Recreation team will be monitoring the wipe supply more closely with the increase in usage.

· Get a top net for indoor soccer

[11/05/15] The Campus Recreation team is currently researching best options for an indoor net system.

· A clock in each basketball court
· Need more clocks
· Install clocks with second hand near weights so that breaks between sets can be timed

[11/05/15] Thanks for the suggestion! The ASI Campus Recreation team has been working on the best clock options and placement on all three floors of the BRIC, as well as, the pool deck area. Next quarter, expect to see additional clocks and digital clocks with seconds displayed in select locations.

· Be able to use Bronco Bucks to pay for things

[10/27/15] We agree – we’re currently looking into this.

· Skateboard racks should be monitored. A lot of the rack slots cannot be accessed due to students leaving locks on the rack without a board in it. This becomes a problem when the only “open” slots already have locks on them.

[10/15/15] TThanks for bringing this to our attention. Skateboard racks are now being regularly monitored and we have started cutting locks. Additionally we are looking into the possibility of adding more skateboard racks.

· Can you add charging stations?

[10/15/15] Many of our cardio pieces are compatible with early iPhone models. We offer adapters through Equipment Checkout which allow you to charge your recent version iPhones with these machines. Additionally, some of our new equipment has compatibility built in to charge any phones with the inclusion of a usb port (simply bring your own cable). Another good resource for charging is the new Solaris lounge as well as the lounge area outside Bronco Copy and Mail in the BSC. The majority of furniture is wired and ready for charging.

· Scales to weigh myself

[10/01/15] There are now scales in the locker rooms and on the 2nd floor!

· Too much flow on the hand sanitizers

[10/01/15] Thank you for using the new hand sanitizers! We are exploring options to dispense a smaller amount of sanitizer in each use to provide a better service and conserve the product.

· Please play music through the speaker system
· Please fix the audio system!

[10/01/15] We are happy to announce that our audio system is back up and running. We anticipate no further issues.

· I would love to see some microwaves installed somewhere within the BRIC!

[9/08/15] You are welcome to consume your prepared food at the BRIC in the indoor or outdoor lounge areas, but we will not be providing microwaves any time soon. Visit one of the five microwave locations available in the BSC (Bronco Student Center), right next door to the BRIC. They also have ample lounge seating to support your EAT, MEET, STUDY and PLAY needs.

· Shooting range because guns are a sport too

[9/08/15] University policies prohibit “any person to fire, discharge, shoot or operate…any gun” on campus (Refer to Presidential Order, Section I.), but thank you for your suggestion.

· Hand sanitizers by the weights. Wipes just are not cutting it, sorry!

[2/09/17] We will look into getting hand sanitizer dispensers in that area. Thanks for the feedback!

Group Fitness/Studios

· Fix the uncertainty w/ registering for aquatic group fitness classes.

[12/19/17] For your convenience, you can head straight to the pool deck to check in for aquatics group fitness classes.

· Would really prefer that the dance clinic be in another studio. The floor in studio A doesn’t allow for much movement.

[05/19/16] Thanks for the feedback. We can definitely take a look at this for you

· Why is the Dance clinic in Studio A? We can’t dance in there. The floors are not meant for dancing. Do something please! Thank you!

[05/19/16] Thanks for the feedback. We can definitely take a look at this for you

·More spin classes at times during the day

[05/19/16] All of our classes are determined by how many spin instructors we have and what their schedules are. We will see what we can do with the instructors we have. Unfortunately, we can’t do anything about this for the quarter but we can in the future. Ever think about becoming a certified spin instructor??

· Please next quarter Kickbox circuit later than 5:30! Let’s do it at 6/6:30. It’s such a fun class! Thank you!

[03/28/16] We are glad you love this class. We do too! Hopefully the instructor is available to teach at that time. It’s all about their availability :)

· More Zumba! Or dance power hip hop kind of classes (:

[03/28/16] Thanks for the suggestions. We will pass this on to our fitness team to see what they have planned.

· Have kickbox class at a later time like 6:30 and open rec at 7:30, thank you!!

[03/28/16] We are glad you love the kickboxing class. Class days and times are determined by the instructors availability and also based on the needs of the Group Fitness class schedule.

· Please have kickboxing class at 6:30 pm any day. It’s awesome! We love kickboxing. Best instructors!

[03/28/16] We are glad you love the kickboxing class. Class days and times are determined by the instructors availability and also based on the needs of the Group Fitness class schedule.

· We need a room for meditation for us to relax and pray

[03/28/16] Studio A, often called the Mind and Body Studio, is a perfect place for relaxation! This Studio is designed for stretching, relaxation, and meditation as these are valued of these activities for all. Please visit this Studio during open times. Let us know what you think!

· You should add Fridays MMA open rec hours to the Studio B poster.

[01/11/16] Marketing is updated each quarter. Winter Quarter programs will be posted shortly and Fridays are 11am – 2pm.

· Please offer stretching classes.

[01/11/16] Scheduling is done based on a variety of factors including but not limited to instructor and studio availability, class averages, participant demand, and other programming needs. We will take this into consideration for future quarters.

· More morning/afternoon Barre Classes.

[01/11/16] Scheduling is done based on a variety of factors including but not limited to instructor and studio availability, class averages, participant demand, and other programming needs.

· Kickboxing at 6pm please!

[01/11/16] Scheduling is done based on a variety of factors including but not limited to instructor and studio availability, class averages, participant demand, and other programming needs.

· There needs to be a Facebook page for Group X classes or the BRIC in general so that employees can notify students if a class was cancelled. It’s really inconvenient to come for a class and find out it was cancelled.

[01/11/16] We try and have one space for members to get their information from. Please follow us on all of our social media sites for more information. In the meantime, we will look at ways to communicate with you all if a class is canceled as we understand your frustration.

· MMA and Spinning studios should always be open.

[10/01/15] Great question! These two rooms need to be supervised at all times due to the risk and equipment needs of each studio. We have actually expanded the hours in our MMA studio to include hours specific to our new Sports Performance hours coming this fall.
As for the spin studio, we just added 5 new spin bikes on the 3rd floor near the racquetball courts.

· I want to request special sport classes. For calisthenics (body building). There are a bunch of champions here.

[02/09/17] We are always looking to add and create new classes for our members. Thank you for the suggestion!

· You should assess students on what classes to take in order to reach their exercise goal and also teach power lifting for beginners

[04/28/17] A Fitness Assessment is always a good idea so you can discuss goals and ask questions with a certified personal trainer! Be on the lookout for Powerlifting Workshops. You can learn and practice lifting which includes the squat, bench and deadlift using platforms and power racks!


· Allow for walk in for weightlifting platform orientations

[1/29/18] Great news! We are now allowing walk-ins for Platform Orientations. Just inform an employee in a green polo on the third floor and they will assist you!

· Hey yall! It’d be really excited to see an indoor lacrosse sport. Thanks. This sport should be here.

[12/19/17] Sport Clubs would love to hear your idea. Send them an email at to talk about the potential for a new club!

· Put more ping pong tables out

[11/8/17] We have added a table tennis to the lobby so as long as we are open, table tennis is ready to be played. Check out our live facility counts at and consider coming during our non-peak times!

· Make shoes mandatory. Saw a lot of people barefoot – gross!

[11/8/17] Wearing shoes in our facility is mandatory. We will be on the lookout for barefoot members! Thank you for your concern.

· It would be fun to have organized camping trips/backpacking trips

[03/28/16] We actually do. We have our first overnight trip coming up over Spring Break to Eastern Sierra. We are also taking a spring break aquatics scuba diving trip. For more information, and/or

· I love you!

[03/28/16] We love you too!

· Jessie-Rose calmed me down because I was very upset that you all were “under staffed” had to close down the MAC court with no notice

[01/25/16] Thanks for understanding things can come up unexpectedly but we’re glad Jessie-Rose was able to help.

· Reid was awesome. He raised the volleyball nets for us. He was kind and considerate

[11/05/15] Thank you for the feedback

· The BRIC is always super clean. Makes working easy and enjoyable

[11/05/15] Thanks for the feedback! We’ll be sure to pass on the kind words to our custodial team.

· Make a water polo club

[03/09/17] If you are interested in creating a Sport Club, follow this link! Join/Create a Team

· Email reminders to participants who have signed up/registered for a workshops, sometimes they forgot

[03/09/17] When you sign up for a program or workshop, you will receive an email stating program details as well as it being listed on your receipt. At this time, we do not plan to email reminders. Thanks for the suggestion!

· Please provde a self-defense class for next school year

[04/28/17] Thank you for your feedback! We have plans to offer a self-defense class again this year. Keep an eye on our website for class information!

· Since Cal Poly promotes multi-cultural events etc. BRIC should have a day where people could submit songs that belong to their culture/country of origin and a collection of ethnic music could play on BRIC radio for a whole day.

[03/28/16] This is a wonderful idea! The BRIC Radio software does not currently allow us to alter our BRIC music on a day-to-day basis, but there may be options to make changes for an entire week. Please stay tuned!

· You should sell swim suits, towels, goggles, aloe vera, etc at the front desk.

[03/28/16] Thanks for the suggestion! We already sell goggles and offer towels for checkout. We’ll take the other items into consideration.

· You should have body spray sold at the pro shop

[01/25/16]We currently sell deodorant but will look into the idea of selling body spray. Thanks for the suggestion

· BRIC Pro Shop should have tank tops

[10/27/15] Thanks for the suggestion. We’re always looking into items we can add – we’ll take it into consideration.

· Have your week passes last a full week, not 6 days

[9/08/15] During the Summer, in addition to our normal quarter membership option, we offer weekly memberships. These memberships are good for 7 days, starting the day purchased. To get the most out of a weekly membership, you can purchase your membership at the start of the day to get a full 7 days.

· Stop putting the basketball courts down just for ping pong

[03/28/16] Thank you for your feedback! The court area was always intended to provide space for various activities including table tennis. Activity times are allotted based on participant counts and rotating hours throughout the academic year. Open Recreation times for the courts on the second floor are available on our live calendar. Please visit our calendar here:

· More volleyball open gym
· Open more volleyball/badminton at night!

[11/05/15] Thank you for this suggestion. The Campus Recreation team tracks the number of users in each space (including all four courts) of the BRIC throughout each day. The Open Rec schedules are typically based on the usage numbers from previous quarters to help maximize available days and times for different court set ups. There has been an increased demand for volleyball times. Expect to see more available volleyball court times in the winter and spring quarters.

· Totally lagging on the badminton set up. It was barely set up an hour later when I had to leave. Disappointed I didn’t get to play today.

[03/28/16] Our apologies for the delayed set up time. The live calendar was undergoing maintenance, so our staff members did not have access to the calendar at the time of the court setup. If you encounter this issue again, please notify a staff member at the front desk (or any staff member in a green Campus Recreation polo) and we will be happy to assist you.

· You guys should sell swimware

[02/09/17] Thanks for the suggestion. We will have rash guards for sale soon and while we don’t have any current plans to offer other swimwear, we’ll keep the suggestion in mind in the future.

· Put plants inside the BRIC. Maybe potted plants, helps produce oxygen, clean air, stress relief, looks aesthetic

[03/07/17] That would be aesthetically pleasing! Thanks for the suggestion.

· Can we have U Jam and Pilates classes in the morning for Winter quarter with Marielle as instructor?

[01/11/16] Scheduling is done based on a variety of factors including but not limited to instructor and studio availability, class averages, participant demand, and other programming needs.