ASI Facilities Closed Through Spring Semester

All ASI-operated facilities (the BRIC, BSC, and Children’s Center) will extend our current closures through the end of the spring semester.

We are pursuing the strategy of “social distancing” to dramatically decrease the likely spread through person-to-person contact on campus. We will continue to communicate relevant and updated information to you. Please continue to care for yourself and one another as we keep our campus community safe and healthy.

Refund Information on Tuition, Mandatory and Campus-Based Fees

  • Tuition & Mandatory Fees (Student Success Fee, IRA, ASI Fee, Facilities & Operations Fee, Mandatory Health Fee, and Health Facility Fee)

    Can we get a refund for ASI fees?


    Cal Poly Pomona is following the policies and guidance of the California State University Chancellor’s Office governing tuition and mandatory fees. As instruction and academic credit will continue to be offered in spring semester 2020, refunds of tuition and other campus mandatory fees will not be issued for students enrolled in courses for academic credit. Tuition and mandatory fees are being used to ensure continued continuity of instruction in a virtual format.


    Tuition and other campus mandatory fees will be refunded in accordance with campus refund policies and procedures consistent with CSU policy Title 5 CCR § 41802.


    Visit the Student FAQs page on CPP Health Alert for more information regarding fee refunds.

  • Children’s Center

    Will I be charged fees while the Children’s Center is closed?


    For subsidized families, effective April, May, and June 2020, the Children’s Center will not collect any family fees from subsidized families. Should the center reopen and resume services earlier than anticipated, fees will be waived for subsidized families for the remainder of the 2019-2020 school year that ends June 30, 2020.


    For private pay families who paid tuition for March, once the Children’s Center reopens, the staff will be calculating a prorated refund for payment of care beyond March 13, 2020. The Children’s Center will not be collecting any tuition from private pay families during the closure.

Student Clubs and Organizations

  • Travel Suspension

    Can we be reimbursed if we have already paid for travel expenses?

    Yes, you can be reimbursed. Please submit proof of payment (receipt) and proof of cancellation.

    What is proof of cancellation?

    Proof of cancellation may come in many forms depending on the company’s policies and procedures. This item can be a receipt, confirmation, or newly updated statement of account.

    Can we travel if we will not be requesting reimbursement?

    Per the Centers for Disease Control as well as state and local public health agencies, it is recommended that you limit travel for the protection of the community. However, it is not within the jurisdiction of ASI or the University to manage students travel while off campus, when not on University business.

    Can I use my Agency account instead of ASI account to fund my trip?

    Unfortunately, this is not possible due to the signed Agency Fund Agreement.

    Is there going to be a way to electronically submit paperwork if your office closes?

    Yes, please email your Budgets, Disbursement Requests and Purchase Orders to

    Are you closed?

    Yes, Financial Services is working remotely processing financial documents, the anticipated re-opening date is June 1, 2020

    What if we already left, can we still be reimbursed? We did not see the notice until it was too late.

    Yes, you may be reimbursed. At this time, all groups with Travel Authorizations on file have been contacted directly. If you are a group member who left campus without knowing about the suspension, please contact Financial Services.

    What if the refund is in the form of a credit, can we still be reimbursed because we need the cash, or because we will not use the credit in the future?

    It may be possible, please collect as much documentation as possible. Reimbursement issues will be resolved on a case-by-case basis.

    Can exceptions be made for important events?

    Possibly, Travel Exceptions for “essential” travel will be granted by the Dean of Students Office. Please fill out the form and submit to the Dean of Student’s Office.

  • Electronic Form Submission

    Are you closed?

    Yes, Financial Services is working remotely processing financial documents, the anticipated re-opening date is June 1st, 2020.

    Is there going to be a way to electronically submit paperwork if your office closes?

    Yes, you may email Purchase Order and Disbursement Requests to Financial Services at Please see instructions for options on electronic approval/signatures below.

    Will you be accepting electronic signatures?

    Financial Services is accepting electronic signatures/approval during the social distancing period. There are three options on how to complete this process.

    1. Printed Paperwork – manually sign, and scan or take a picture of paperwork. PDF and JPEG files are acceptable.


    2. Adobe Sign using Acrobat – Use Adobe Acrobat to create your own personalized signature and electronically sign the document.


    3. Type your name – Type your name in the signature field. Then email the document to Financial Services at Keep reading! When you email the form, copy (cc) two authorized signers on your account. One student authorized signer (other than yourself) and an advisor. Both the authorized signer and advisor can reply to your email with “approved.” Financial Services will save the email as proof of approval.

  • Budget Request

    Will a large carryover affect how much funding we receive from our council?


    No, carryover will have no effect on your annual allocation.


    How do I fill out the Budget Request Packet?


    You may visit the training library on our webpage and look over the Budget Training Workshop PowerPoint slides.


    Do I need to include quotes/flyers with my budget request?




    Do I submit  Budget Request to Financial Services?


    No. Submit the ASI budget request packet to your council?


    Can I use mid-year funds for another expense since our trip has been cancelled due to the national health crisis?


    No. Mid-year budget allocation award was approved for this specific purpose (trip), the funds may only be used for this purpose.


    Will you be accepting electronic signatures?


    Yes. Please refer to our electronic signatures standards in the Electronic Form Submission section.


    Will the Budget Request deadline be extended?


    At this time, we do not have any plans to extend Budget deadlines. However, as the situation evolves, we’ll provide new guidance as appropriate.

  • Cash or Check Deposits

    Can clubs and orgs make cash or check deposits into their ASI accounts during the closure?


    Yes, deposits can be made by appointment only. Please email to schedule your appointment.

Poly Pantry

  • Will the Poly Pantry remain open?

    While the Poly Pantry is closed temporarily, get access to community-based resources near you. Please visit the Poly Pantry webpage and look at the “Additional Resources” section to find a list of links for pantry locations in your county, as well as 211 services.


Campus Recreation/BRIC Members

  • Intramural Sports

    Will I get a refund if I signed up for spring semester Intramural Sports?


    All Intramural Sport participants will be contacted individually regarding refund options.

  • Member Services

    How can I retrieve my personal belongings from my BRIC locker rental?


    All BRIC locker renters were email instructions on how to collect any personal items. If you did not receive that communication, please email Scott Macleod, member services coordinator at


    Will I get a refund for my BRIC locker rental?


    Prorated refunds will be offered to all BRIC locker renters. A communication will be sent to those individuals.

  • Personal Training

    I still have unused personal training sessions at the BRIC, how do I get to use those sessions?


    The Campus Rec Personal Training team is exploring all options to still deliver the services virtually. You also have the option to keep your package active and resume training when we reopen. We will even extend the package expiration date, if needed. However, if those options do not work for you and would like a refund, we will process that request for any remaining (unclaimed) sessions. Please email Ivan Serrano, fitness coordinator at

  • Refunds (locker rentals/programs/personal training/trips/workshops)

    If you purchased any locker rentals/programs/personal training/trips/workshops out of pocket that did not occur/finish, you will be receiving either a full refund or partial refund (based on amount used/how far along in the program you were). There is no action needed from you at this time. You will be contacted regarding your refund. However, due to the amount of refunds being issued, the Campus Rec team thanks you in advance for your patience while they are processing all refunds.

For ASI department contact information, please visit the Contact/Hours webpage. For information regarding status updates for all upcoming ASI events, including programs, workshops and certifications that take place at the BRIC and BSC, please visit the ASI Event Updates webpage.

For Cal Poly Pomona frequently asked questions, please visit the Student FAQs on the Cal Poly Pomona website. The university’s Health Alert website will continue to share important news, announcements and resources.